Bianca-Maria Klein - Workshop: Respectful communication
How Does Respectful Communication Work? Where Can We Improve?
Sustainable team leadership and motivation can only thrive through clear and respectful communication, a strong feedback culture, and effective dialogue.
Respect is a core value in the mission statements of many companies. However, employees often feel they are not treated with respect and leave their positions as a result. Respectful communication and appreciative interaction require conscious effort, training, and continuous learning. The focus lies in creating a positive work environment and ensuring safe team leadership. Our approach is tailored for leaders and employees who want to conduct feedback, goal-setting, and annual reviews in a way that is both human-centered and effective.
Why Is Respectful Communication Essential?
- Building Trust and Team Cohesion: A culture of respectful feedback and appreciative communication strengthens trust within the team and enhances collaboration.
- Resolving Conflicts More Effectively: Respectful and clear argumentation leads to faster and more sustainable conflict resolution, positively impacting employee well-being.
- Boosting Motivation and Engagement: When people feel respected, seen, and heard, their motivation and commitment increase. This not only improves job satisfaction but also enhances employee retention and loyalty to the organization.
Target group
Managers, Executive level, Management, Teams & Employees
Aim of the workshop
The development of respectful and effective communication is essential for successful dialogue and feedback processes. The goal is to promote clear and appreciative exchanges – both with employees and customers. At the core is the strengthening of leadership skills, particularly through the establishment of an open feedback culture and empathetic, respectful communication.
This approach emphasizes transparent and direct interactions that build trust, encourage responsibility, and support team development. Such a communication culture lays the foundation for a positive work environment and sustainable collaboration.
Contents
- Introduction: What does respectful communication mean to me in the context of strong team and employee leadership?
- Deep Dive:
– Key elements of a respectful, transparent, and direct feedback culture (e.g., clear communication, timing, attitude).
– Principles of respectful communication (e.g., active listening techniques, empathy, clarity, and openness).
– Essential features of effective feedback (e.g., constructive, specific, timely, and respectful). - Practical Application:
– Role-playing exercises to simulate various feedback scenarios (e.g., positive feedback, constructive criticism, feedback in conflict situations).
– Developing strategies and concrete actions to make respectful communication and feedback an integral part of daily work.
– Creating actionable measures to promote and establish a feedback culture and clear communication. - Flash: What will I implement next, specifically?