Bianca-Maria Klein: “I would like to see more real, courageous leaders and true role models who lead productive, responsible teams!”

Bianca-Maria Klein can look back on a successful 20-year international career at companies such as Boston Scientific and has worked as a manager in marketing, sales and research.

She is also trained and certified in systemic team and solution-orientated executive coaching. As a certified keynote speaker with international training, she is a member of the German Speakers Association and Global Speakers Federation.

After gaining professional experience in positions of responsibility in the international healthcare industry, she now works as a speaker, coach, workshop host and trainer. She supports companies and managers with great passion and professionalism in building self-leading teams and is happy to share her own diverse personal experiences with them.

She is convinced that teams can only be successful, productive and efficient if they are competently led and the following three areas are given the highest priority: strong leadership, dynamic teamwork and intrinsic motivation. Bianca-Maria Klein focuses on active “expectation management” in order to clarify the demands, expectations and goals of the different communication levels and thus make successful team leadership possible.

Bianca-Maria Klein Lecture Topics

1. Expectation Management – The key to success (at work and at home)

In this presentation, Bianca-Maria Klein describes how active expectation management contributes to the successful management of your team and how you can use the “black box method” and a few questions to resolve conflicts and prevent them in the future. You will learn how clear communication simplifies demands, expectations and goals and thus paves the way for sustainable change and conflict-free collaboration.

Take-aways:

• Where people meet, there are expectations. This becomes particularly clear in companies when teams do not achieve the desired results or projects even fail due to poor communication.
• Active expectation management clarifies the demands, expectations and goals of the different communication levels and thus makes successful change possible.
• Using a simple questioning method, you can resolve team conflicts in the long term and prevent new ones from arising.

2. Self-Leading Teams: How your team productive and you habe time for real leadership!

In this presentation, Bianca-Maria Klein shows the three keys that a team needs to work productively, autonomously and independently, while the manager can concentrate on real leadership tasks. You will learn the dos and don’ts of a successful leader and how actively managing expectations at all levels leads to success.

Take-aways:

• What are the 3 keys a team needs to be truly productive and successful?
• What are the things that a manager should absolutely master (or not master)?
• Why is actively managing expectations at all levels the key to success?

3. How do I say that? Giving clear feedback and leading appreciative dialogues

This presentation deals with why communication often leads to stress and how to overcome the fear of feedback using a proven method. You will learn how appreciative and clear communication in a team leads to better work results, how constructive dialogue can succeed and how active listening and acceptance of other opinions can be encouraged.

Take-aways:

• How appreciative and clear communication in a team helps.
• How constructive conversations succeed and lead to better work results.
• How active listening and acceptance of other opinions can succeed.

4. Change everywhere: What does it really take to keep a team together?

This presentation shows how you can make your team successful through motivation, teamwork and personal leadership and transform the fear of change into courage and personal responsibility. You will learn how a clear vision and targeted expectation management support change processes and how personal responsibility can be trained to create a resilient and productive team.

Take-aways:

• A vision only helps if employees can “see” it and identify with it.
• Ownership can be trained in order to have a resilient, courageous and productive team.
• What expectation management has to do with change processes.

5. Everyone is talking about “purpose”: what is it anyway?

This presentation explains what “purpose” means and how role models can lead to success. You will learn the difference between inspiration and motivation, how to find your own “what for” and why expectation management plays a role in this.

Take-aways:

• Being an inspiration or role model for others empowers you and also your employees.
• What you can do if you don’t yet know your own purpose and don’t know where to start looking.
• What expectation management has to do with your purpose.

“I want to accompany people in getting to know their inner superhero and in doing so master life with strength, patience and courage – including changes and expectations!” – Bianca-Maria Klein

Professional experience, qualifications, certifications:

• 20 years of management experience in international companies in the healthcare sector.
• Many years of management experience in sales, research and marketing.
• Extensive international experience through activities in the USA, Belgium, Switzerland, Italy and Spain.
• Trained systemic coach, change manager, trainer, business facilitator (DVCT).
• ICF-certified coach for solution-orientated short-term coaching and team coaching (ACC).
• Trained respect trainer (Communico GmbH).
• Speaker training at “Greator”, “Tobias Beck Academy” and “Swiss Academy”

Bianca-Maria Klein gives her lectures in German, English and Italian. In addition, she speaks Spanish and French.